Shipping

 

Delivery/Assembly

Please see our "Premium Delivery Service" page for full details. All items are delivered using a dedicated "white glove" room of choice furniture delivery service (not by a conventional parcel carrier). You will be contacted by text and/or email to book in the delivery a few days in advance (bookings are usually made within 2 weeks but please allow up to 3 weeks). You can delay delivery if necessary (see our delivery page).

Delivery is possible to mainland UK addresses (and Isle of Wight with an additional 2-3 weeks).

The furniture sold here is of premium quality. We only deliver via "white glove" furniture delivery teams. Please note that we will not arrange delivery via faster carrier companies or any other delivery company due to the poor quality of delivery service and high incidents of breakages/lost items common when shipped via high volume distribution centres. 

We feel that the premium brand furniture ordered here is not an impulse buy anyway, and hope customers will be happy to wait for a highly professional expert delivery service. Needless to say, we heavily subsidise the actual delivery cost but do apply a £20 delivery charge contribution per order.

 

Buy now - deliver later: Many people choose to order but delay their delivery until after a certain date (perhaps due to a move, redecorating, holiday etc.). To do so please just reply to the Order Confirmation email when you have ordered, or call our customer services line, quoting the date you would like to delay the delivery to and we will pass on to the delivery team for them to schedule after that date.

If you're not ready for any delivery when offered you simply let the delivery booking people know when they contact you to book in and they'll re-book the next time they are in your area (usually every 2-3 weeks).